guruslot Platform Privacy Notice

This page describes what data we collect when you use guruslot and how we keep that data protected. We at guruslot take privacy seriously and handle your personal information according to standard security practices and applicable data-protection law. Our approach is straightforward: we collect only what we need to verify your account, process payments, and prevent fraud. We do not sell your data to third parties, and we store it only as long as necessary to serve you.

When you join guruslot, we ask for your email address, full name, date of birth, phone number, and proof of identity (national ID, passport, or driving license). We use this information to verify your age and eligibility, comply with anti-money-laundering regulations, and process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. Your data is encrypted in transit and at rest on our servers.

We may also collect information about how you use guruslot—which markets you browse, which bets you place, and how you interact with our platform. This helps us detect suspicious activity and improve your experience. We do not use cookies for tracking; our analytics rely on session data stored on your device, not across websites.

What We Collect on guruslot

We at guruslot collect data in several categories. First is account information: email, password hash (never plain text), full name, date of birth, phone number, and residential address. Second is identity verification data: your government-issued ID number, a photo of your ID, and proof of address (utility bill or lease agreement). Third is payment information: the payment method you registered (e.g. your DANA wallet, e-wallet account, or bank account number), and a record of all transactions in and out of your guruslot account.

Fourth is behavioural data: records of which bets you placed, which games you played, which markets you viewed, and timestamps of your activity. This data helps us detect fraud (e.g. account takeover, unusual betting patterns) and comply with gambling-regulation requirements in jurisdictions where we operate. Fifth is communication data: any emails, support tickets, or messages you send to our team—we retain these to resolve disputes and improve customer service.

Sixth is device and network data: your IP address, device type, browser version, and operating system. This helps us secure your account against unauthorised login attempts and detect login from new locations.

Account data

Email, name, DOB, phone, address — necessary for verification and account recovery.

Identity documents

KYC upload (ID photo, proof of address) — required for regulatory compliance and withdrawal eligibility.

Payment records

Deposit and withdrawal history, payment method details — essential for transaction processing and audit trail.

Behavioural data

Bets placed, games played, time on platform — used for fraud detection and service improvement.

Device data

IP address, browser type, device ID — for security monitoring and login verification.

How We Use Your Data on guruslot

We at guruslot use your data for six primary purposes. First is account verification: we confirm your identity via KYC to ensure you meet eligibility requirements and are not underage. Second is payment processing: we provide your payment details to our payment processors (e.g. mobile banking, local payment, online payment partners) to settle deposits and withdrawals. Third is fraud prevention: we analyse your betting patterns, login locations, and device fingerprints to detect account compromise or money-laundering activity.

Fourth is regulatory compliance: we maintain detailed records of all transactions and user activity to comply with gambling regulations and anti-money-laundering laws in supported jurisdictions. Fifth is customer support: when you contact our team with a question or dispute, we access your account history to assist you. Sixth is service improvement: we review aggregated (anonymised) data on user behaviour to identify platform bugs, improve betting-odds accuracy, and develop new features.

We do not use your data for marketing to third parties, cross-selling unrelated services, or any purpose outside these six categories. We do not sell your email address or personal information to data brokers or advertisers.

Data Sharing and Third Parties

We at guruslot share your data only with third parties essential to operate our platform. Our primary partners are payment processors: when you deposit via e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking, we share transaction details with those providers to complete the transfer. Similarly, bank transfers via local payment, online payment, e-wallet, or mobile banking require us to share account-holder details with those financial institutions.

We also share data with identity verification vendors to confirm your KYC documents. These vendors are contractually bound to use your data only for verification purposes and are prohibited from sharing it further. If we detect suspicious activity, we may disclose transaction records to fraud-detection specialists or law-enforcement agencies as required by law.

We do not share your data with marketing firms, data aggregators, or any third party outside these essential functions. Your betting history, balance, and personal preferences remain confidential within the guruslot platform.

Data Storage, Encryption, and guruslot Security

We at guruslot store your data on servers located outside Indonesia (typically in Singapore or Australia). Your data is encrypted in transit using HTTPS (SSL/TLS) and at rest using AES-256 encryption. Access to your personal information is restricted to guruslot employees with a legitimate business need—support staff can view your account details to assist you; developers cannot access customer data unless investigating a security incident.

Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We perform backups daily and maintain offsite disaster-recovery copies. However, no security system is perfect—if we detect a data breach, we will notify affected users within 30 days via email or in-app message.

Your password is hashed using bcrypt and never stored in plain text. Two-factor authentication (2FA) is available in your account settings and recommended for all users. If you suspect your password has been compromised, change it immediately or contact our support team.

Your Rights on guruslot

You have the right to access, correct, or delete your personal data on guruslot. You can update your email, phone number, and address in your account settings at any time. To request a full export of your data (a "data subject access request"), contact our support team via email—we will provide a machine-readable file within 30 days.

You may request deletion of your account and associated data, subject to our legal obligation to retain records for anti-money-laundering compliance (typically seven years). If you delete your account, any active bets are settled, and your balance is withdrawn to your registered payment method. After settlement, your personal data is anonymised or deleted unless we are required to retain it for regulatory purposes.

You also have the right to opt out of optional communications (e.g. promotional emails). We will not send you unsolicited marketing; you control notification preferences in your account settings. We will always send transactional emails (e.g. deposit confirmations, withdrawal status) as long as your account is active.

Jurisdiction, Legal Basis, and guruslot Compliance

We at guruslot operate across multiple jurisdictions. Our primary data-processing basis is contractual (performance of the guruslot service agreement) and legal obligation (anti-money-laundering and gambling-regulation compliance). Your data may be transferred to and processed in countries outside Indonesia, including Australia, Singapore, and others where our vendors are located. By using guruslot, you acknowledge this international data transfer.

If you are located in a jurisdiction with specific data-protection law (e.g. the EU's GDPR or similar frameworks), we comply with that law to the extent applicable. Requests from law-enforcement agencies or regulators are honoured only with valid legal process (court order, warrant, or regulatory demand). We do not voluntarily disclose user data to governments without legal compulsion.

This privacy notice is governed by the law of the jurisdiction in which guruslot operates. If you have a dispute regarding data handling, you may escalate through our support team, or pursue remedies available under your local jurisdiction's law.

Cookies, Analytics, and Tracking on guruslot

We at guruslot do not use third-party cookies or tracking pixels. Our platform does not integrate Google Analytics, Facebook Pixel, or similar cross-site tracking services. Session data is stored locally on your device in browser storage (localStorage or sessionStorage) and is not transmitted to analytics vendors.

We use essential cookies only for session management: a single cookie that identifies your login session and expires when you log out or close your browser. This cookie is necessary for guruslot to function and cannot be disabled without breaking your account.

Our analytics rely on server-side logging: when you access a page or place a bet, our servers record the event with your user ID, timestamp, and action type. This data is retained for 90 days and then anonymised or deleted. We do not build user profiles or track your behaviour across other websites.

Contact Us and Policy Changes

If you have questions about our privacy practices, how we use your data, or your rights on guruslot, contact our privacy team via email or in-app support. We respond to all privacy inquiries within one business day during standard hours.

We may update this privacy notice from time to time to reflect changes in our practices, new technologies, or legal requirements. We will notify you of material changes via email or in-app notification. Your continued use of guruslot after an update constitutes acceptance of the revised notice.

This notice was last updated on [current date]. We reserve the right to amend it at any time. If you do not agree with our privacy practices, you may delete your account and request data deletion as described above. Our services are available only where local law permits.